ICT Support Specialist

Posted: November 11, 2024
We’re seeking an ICT Support Specialist to provide technical support and maintenance for client IT systems. Ideal for those with networking experience and strong troubleshooting skills.
Full-Time
Deadline: November 30, 2024

We are hiring a dedicated and knowledgeable ICT Support Specialist to provide exceptional technical support and troubleshooting services for our clients’ IT infrastructure. In this role, you will be responsible for diagnosing and resolving hardware and software issues, performing regular maintenance, and ensuring optimal performance across networks and systems. The ideal candidate will have a solid background in networking, structured cabling, and customer support, as well as experience with various operating systems and hardware. This role is critical in maintaining reliable IT environments for our clients, and it offers the opportunity to develop your skills in a collaborative, client-focused setting.

Responsbilities

Provide technical support for client IT systems, including networking and structured cabling.
Install and configure computer systems, networks, and applications.
Perform routine maintenance and updates on systems.
Assist clients with troubleshooting hardware and software issues.
Ensure data security and backup procedures are followed.

Qualifications and Requirements

Diploma or degree in Information Technology or Computer Science.
Minimum 2 years of experience in IT support or network administration.
Strong knowledge of networking and structured cabling.
Proficiency in Windows and Linux operating systems.
Excellent communication and customer service skills.
Job Application Form
First

Maximum file size: 2MB

File types allowed: pdf or word.

Maximum file size: 2MB

File types allowed: pdf or word.
In KShs

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